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Noticeboard

7th July -
UPDATE: Our phones seem to be working now.
Reception are receiving incoming calls but the lines are busy so it might take slightly longer than usual for your call to be answered.
Thank you for you patience this morning and continue to use our E-Consult service via our website if your issue is non-urgent.
 

We are still open and available for urgent matters, Childhood immunisations, smears and more.

Antibody Tests for Covid-19: Click on latest news for more info

CORONAVIRUS UPDATE:

Following Government guidelines ALL patients visiting the practice will be asked to wear a face covering. If you present at the practice without a face covering we will have to send you away .

Face coverings are not only to protect yourself but also the safety of other patients as well as our Doctors, Nurses & other staff members.

We thought this handy government link on ways you can make your own face coverings would be helpful; they don’t have to be a surgical masks.

https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering/how-to-wear-and-make-a-cloth-face-covering

Thank you to everyone for your ongoing support during this time

Stay Safe.

IF YOU HAVE A NEW OR CONTINUOUS COUGH, HIGH TEMPERATURE or THE LOSS OR CHANGE OF SMELL OR TASTE, PLEASE SELF ISOLATE FOR 7 DAYS. ALSO GET TESTED, CLICK THIS LINK: 

https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/ask-for-a-test-to-check-if-you-have-coronavirus/

IF ANYONE WHO LIVES IN YOUR HOUSEHOLD DISPLAYS ANY OF THESE SYMPTOMS THEN YOU MUST ISOLATE FOR 14 DAYS.

PLEASE CONTACT YOUR GP ONLY IF YOU HAVE SHORTNESS OF BREATH OR CHEST PAIN .

If you have serious symptoms that you cannot manage at home, please use NHS 111 online (Please only call NHS 111 if you cannot get online).

After 7 days of self-isolation, if you feel better and no longer have a high temperature you can return to your normal routine. If you have not had any signs of improvement after 7 days and have not already sought medical advice, you should use NHS111 online (you should only call NHS111 if you cannot get online) before you leave your home or let visitors in.

Cough may persist for several weeks in some people, despite the coronavirus infection having cleared. A persistent cough alone does not mean that you must continue to stay at home for more than 7 days.

Extended Hours

Patient Access: When you request to book appointments online a print off with your log in details is generated and left for collection at the front desk. If you haven't received your log in details yet, why not ask the receptionist when you next visit the surgery!

Your Data & the NHS

nhs

The health and social care professionals who provide you with care maintain records about your health and any treatment or care you have received previously (e.g. NHS Trust, GP Surgery, Walk-in Clinic, Social Care Package etc). These records help to provide you with the best possible health and social care.

Records may be held in electronic or manual format, and may include the following information.

  • Details about you, such as address and next of kin
  • Any contact the surgery has had with you, such as appointments, clinic visits, emergency appointments, etc.
  • Notes and reports about your health
  • Details about your treatment and care
  • Results of investigations, such as laboratory tests, x-rays, etc
  • Relevant information from other health professionals, relatives of those who care for you and know you well

To ensure you receive the best possible care, your records are used to facilitate the care you receive and will be shared with other health and social care professionals to aid decision making about your total care package. Information held about you may also be used to help protect the health of the public and to help us to manage the NHS. Information may be used for clinical audit to monitor the quality of the service provided. Where we do this, we take strict measures to ensure that individual patients cannot be identified.

Some of this information will be held centrally and used for statistical purposes. The surgery will always endeavour to gain your consent before releasing the information.

Should you have any concerns about how your information is managed at the surgery, please contact the Practice Manager to discuss how the disclosure of your personal information can be limited.

Confidentiality

Every member of staff who works for an NHS or Social Care Organisation has a legal obligation to keep information about you confidential. Anyone who receives information from an NHS or social care organisation has a legal duty to keep it confidential.

We maintain our duty of confidentiality to you at all times. We will only ever use or pass on information about you if others involved in your care have a genuine need for it. We will not disclose your information to any third party without your permission unless there are exceptional circumstances (i.e. life or death situations), or where the law requires information to be passed on.

Partner Organisations

We may also have to share your information, subject to strict agreements on how it will be used, with the following organisations:

  • NHS Trusts, Specialist Trusts, Independent Contractors such as dentists, opticians, pharmacists
  • Private Sector Providers & Voluntary Sector Providers
  • Ambulance Trusts, Clinical Commissioning Groups, Social Care Services
  • Local Authorities, Education Services, Fire & Rescue Services, Police, Other 'Data Processors'

Privacy Notices

Patient Privacy Notice- GDPR

Employee Privacy Notice- GDPR



 
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