Garden Lane Medical Centre - Doctors surgery opening times and what to do when we are closed

Opening Hours

The surgery is open at the following times

Monday:	08:00 to 18:30
Tuesday:	08:00 to 18:30
Wednesday:	08:00 to 18:30
Thursday:	08:00 to 18:30
Friday:	08:00 to 18:30
Weekend:	Closed

Closed for Training

One afternoon per month, the medical centre is closed to allow protected time for staff training. These are the dates:

Tuesday 21 May 2013
Tuesday 18 June 2013
Thursday 25 July 2013

The medical centre will be closed from 12 - 2.30 pm and may be closed from 12 - 5.00pm.

In an emergency please telephone 01244 346677.

When We Are Closed

West Cheshire CCG will provide Out of Hours emergency medical treatment and advice when the surgery is closed.

If you need to contact a doctor in a medical emergency when the surgery is closed please phone 01244 346677 and you will automatically be transferred to the Out of Hours Service.

For your confidence and security all telephone calls are recorded.

Important Notice from Western Cheshire PCT Out of Hours Service:
The emergency GP on call service will no longer provide repeat prescriptions. This applies to Evenings, Weekends and Bank Holidays. It is therefore essential that you arrange your repeat prescriptions during normal surgery hours.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

We are closed:

Spring Bank Holiday: Monday 27th May

August Bank Holiday: Monday 26th August

Please see the "When we are Closed" tab for what to do in an emergency, if you need medical help.

closed_sign

Noticeboard

Appointments

Making an Appointment

From April 2012 we are introducing clinician call back to deal with new problems on the day. We are making this change to give more capacity.

When you book an appointment the receptionist will ask you if it is a new problem or a follow-up.
If it is a new problem the receptionist will aslo ask for a brief description of the problem. This allows the clinicians to prioritise calls and ensures that patients are seen by the right person.
New problems will be booked a telephone appointment with a doctor or our nurse clinician.
The clinician will phone you back at the approximate time given by the receptionist.
Your problem will either be dealt with on the telephone or you will be given an appointment to come to the surgery.

If you have been advised that your appointment is with the Duty Doctor, you may have to wait if the Doctor is called out on an emergency.

Follow-Up Appointments

Where a more in-depth consultation is required, a follow-up appointment will be recommended.

Follow-up appointments can be booked up to 4 weeks in advance. Please telephone after 10.30am and tell the receptionist you wish to book a follow-up appointment. Please state this when you phone to book.

Home Visits
If you are too ill to get to the surgery, please telephone before 10.00 am to request a visit at home. The receptionist may ask for details of your illness to help the doctors to plan their visits

Further Information

Patient Participation Group

Survey Report